When should I book?

Normally 1 to 2 days is sufficient.

At peak times we are filling up 2-3 days in advance.

Monday is the busiest day of the week and is often booked up by the Friday before the weekend.

We receive bookings submitting online 7 days a week so book as soon as possible - even if you think you might be getting a listing - you can always cancel.

When do I get my stuff?

Our photographers usually process their work at the end of each day, however sometimes they wait until the next morning.

In either case, you should receive your completed tour links by early morning, the day following the photo shoot.

if you would like to get your listing on MLS the same day as the photo shoot, we can arrange for our photographer to email you some “same-day rush photos” to use on your listing. See ordering page for details.

Do I have to be present for the photography?

No, we can use a lock box, go direct (homeowner will let us in) or you can let us in.

Our photographer will turn on/off the lights if we are using the lockbox for access.

How long does the photo shoot take?

Assuming that everyting is ready to go when the photographer arrives, an average size house will take 20-30 minutes.

How long is the tour active on the internet?

Until you delete it.

What areas do you cover?

We have photographers covering from Mississauga in the west to Cobourg in the East, and from Lake Ontario in the south to Barrie in the north.

We also have photogaphers covering Peterborough and the Kawarthas.
Some areas outside our normal travel areas may require us to charge extra to cover our time and mileage.

Can I save a copy / download my photos?

Yes, you can download all your photos in high resolution format.

Will your photographer help prepare the property for the photo shoot?

No, our photographers do not have time allocated on-site to assist with preparing the home.
Each photographer shoots 5-6 homes per day and operate on a tight time schedule.
It is expected that when the photographer arrives, the house is ready for the photographer to begin.
Some items to prepare: No cars in driveway, all lights on, blinds, curtains open, pets and personal items
put away and everything neat and tidy.

Download our document “Preparing Your Home for Photography (PDF)”

You offer two different styles of pictures. What’s the difference?

Some agents prefer what we call “realistic” style photos - photos that accurately represent what the property looks like in real life.

Another style of photo - “artistic” is also popular with many agents. These photos are enhanced to give an “artistic impression” to the rooms.

Most real estate photo companies offer only one type or the other.

At HousePics.ca - you can choose what you and/or your seller like best.

Click here to see an example of both styles

More Questions?

Email us - CustomerService@HousePics.ca or call 1-888-733-7385